AI is enabling more efficient handling of service incidents through intelligent advisors that support both agents, and chatbots
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9 in 10 top sellers in India use sales tech to close deals in hybrid world, unveils LinkedIn State of Sales APAC 2021
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BharatBox will power brands to reach consumers in Tier 2 and Tier 3 cities in India
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Advertising industry body invests in technology-led future to become more responsive, dynamic and inclusive
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Digging into some robust retention strategies and evaluating their impact on the growth of consumer businesses
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The Virtual Awards ceremony will be held on August 20, 2021, Friday, from 6:00 PM onwards
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Quick look at new account wins/ retainers this week
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Adopting CRM solutions specifically for call management becomes all the more important as it helps in enhancing the customer experience and their journey with your organization
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