Samsung has unveiled its largest experience store in Gurugram, situated at DLF CyberHub. The expansive 3,000 sq ft store allows consumers to explore Samsung’s latest mobile and connected technology.
Situated in one of Gurugram’s busiest and most accessible areas, the store is tailored to the city’s tech-savvy and innovation-oriented community. Visitors can engage with Samsung’s flagship smartphones, wearables, audio devices and the SmartThings ecosystem in carefully designed immersive zones.
The store also prioritises personalised customer engagement, with dedicated experts on hand to assist visitors in exploring Samsung’s latest offerings and finding customised solutions that fit their lifestyle needs.
“Our new Experience Store at DLF CyberHub marks a significant step in Samsung’s journey to bring innovative, seamlessly-integrated technology closer to consumers. This store is more than a retail space, it offers a glimpse into the future of connected living, where our SmartThings ecosystem and mobile experiences converge to improve everyday life. Building on the success of our existing experience stores nationwide, the CyberHub location is set to elevate customer engagement through hands-on demonstrations, personalised consultations, and immersive zones that highlight our latest innovations. We invite consumers to explore and experience the cutting-edge technology that is shaping the future of how we live, work, and connect,” said Sumit Walia, Vice President, D2C Business, Samsung India.
Samsung's new experience store seamlessly combines the physical and digital realms. Offering a comprehensive omni-channel experience, customers can easily switch between in-store browsing and online purchasing via Samsung’s Store+ platform. Whether shopping in-store or online, consumers can access over 1,200 Samsung products including mobiles, smart TVs, refrigerators and more, all available for home delivery.
The brand is enhancing customer engagement with its ‘Learn @ Samsung’ initiative, offering workshops focused on AI education and covering popular topics like doodling, photography, fitness and productivity. The new experience store will also provide after-sales service for smartphones and the convenience of scheduling home service calls for all consumer electronics needs.
To celebrate the opening, Samsung is releasing special offers for early visitors including the Galaxy Fit3 for Rs 1,999 with select Galaxy purchases and double SmartClub points on all transactions. These exclusive promotions add extra value to the immersive experience at DLF CyberHub.
Samsung welcomes all tech enthusiasts, shoppers and innovators to visit the new experience store and discover the latest in mobile technology, connected solutions, and personalised services, designed to deliver a premium, forward-thinking experience.