Disney Star is claiming that despite collecting subscription fees in advance from its consumers, Thamizhaga Cable TV Communication (TCCL), a major cable operator in Tamil Nadu, has neglected to make past-due payments for Disney Star's channels.
"Even after continuous discussions and multiple reminders regarding the overdue payments, TCCL has yet to settle its financial obligations," the company said in a press statement.
The broadcaster further stated that TCCL’s failure to pay outstanding dues to Disney Star has led to a situation where Disney Star had to suspend all its channels from TCCL. "This decision comes after repeated attempts to resolve the payment issue, leaving numerous viewers in Tamil Nadu unable to access their favourite Disney Star channels," it said.
Customers of TCCL can no longer access popular channels that are well-known for their entertaining content, such as movies and series on popular networks like Star Vijay, Vijay Super, Vijay Takkar, Star Movies, National Geographic Channel, Star Suvarna, Star Sports 1 Tamil, Hungama TV, etc.
Disney Star hopes that TCCL takes swift action and pays its debts to allow members to start using their Disney Star channels right away.
In the statement, Disney Star advised the impacted customers to get in contact with TCCL to voice their concerns about the service interruption and request a refund of their subscription costs.
"Additionally, viewers are encouraged to switch to alternate operators, allowing them access to all channels provided by Disney Star," it read.
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