Despite a few tough months this year, Indians are ready to display their fortitude and celebrate the 2021 festive season once more. According to InMobi's “Decoding the 2021 Festive Shopper” report, connected customers in India plan to spend Rs 21,230 on average, a 42 per cent increase over last year. The most popular shopping categories include clothing and accessories, personal-use gadgets, and home appliances. Using its consumer intelligence platform Pulse, InMobi polled over 2500 smartphone users across 80 tier-1, tier-2, and tier-3 cities and clusters in India to shed light on consumer preferences, shopping habits, peak-shopping periods, and device usage patterns.
According to the report, 68% of the respondents plan to shop online this festive season, with 43% of Indians increasing their online shopping budgets this year, and parallelly, 39% decreasing their offline shopping budgets. Additionally, 1 in 3 respondents that hail from tier 2 and tier 3 cities claim to be first-time online shoppers. Commenting on the growing importance of mobile in the festive shopping journey, Vasuta Agarwal, Managing Director, the Asia Pacific at InMobi said, “The festive season always remains about larger-than-life emotions, get-togethers, and a plethora of traditions. Amongst all this constancy, mobile has emerged as the medium for connected consumers to learn, explore, communicate, and buy. Our research shows that over 60% of respondents use their mobile to research, explore, or make the final purchase. This makes it extremely critical for brands to be mobile-first in their festive strategy to win the connected festive shopper this year.”
In India, the seasonal celebrations continue from the beginning of September to the end of the year, and the one thing that stays consistent throughout these four months is shopping. Almost 60% of respondents in T-1, T-2, and T-3 cities plan to make purchases in the period before Dussehra, defining the peak timeline for their festive shopping. The report also reveals deeper insights on the evolving shopping patterns this year among the Bargain Hunters, Category Explorers, and Brand Lovers segments.
“Over the past year, we have seen a diverse set of brands leverage InMobi’s shoppable mobile experiences and online to online/ offline commerce solutions to drive relevant engagement with connected consumers,” added Vasuta. “These solutions will play an even more significant role in the upcoming festive season as brands look to strengthen their online presence and drive growth.”