R K Swamy's Gains In H1FY25 With Over 15 New Client Wins

The company adds capacity in CX and telephonic interviews to meet growing demand in 2024
R K Swamy's Gains In H1FY25 With Over 15 New Client Wins

R K Swamy released its financial results for the quarter and half-year ending 30 September 2024.

For the half-year ending 30 September, R K Swamy reported a total income of Rs. 139.6 crore, reflecting a 2 per cent decline from Rs. 142.6 crore in the same period last year. Despite this, the company gained momentum with over 15 new client acquisitions across multiple service areas.

"The first half of this year has been very busy on the new business front," said Shekar Swamy, Group CEO, R K Swamy. “At the same time we had a small decline in revenue during this period, more so because we had executed some large projects in the first half of last year. Our new business pipeline continues to be good and we are working to make it count.”

"The company's growth drivers are well in place. We will commission our new Customer Experience Centre with 600 additional seats, a capacity increase of nearly 50 per cent later this year. We are adding 346 calling stations to our Computer-Aided-Telephonic-Interviews facility, an increase in capacity of 86 per cent. This investment in Marketing Infrastructure will progressively get filled by our clients from next year. Our Video Studio expansion will also happen by then", continued Swamy.

For the first half of the year, consolidated profit before tax was Rs. 5.3 crore, down from Rs. 10.9 crore in the same period last year.

"We have continued to invest in new talent and new facilities, as our commitment is towards long-term sustainable growth. Our engagement with leading marquee clients to whom we provide world-class service is our core strength. For example, in the high-performance BFSI segment alone we serve more than 25 leading names in the category. Such a portfolio has been built through consistent performance over the years," said Rajeev Newar, Group CFO, R K Swamy.

"As a company providing professional services, we invest in training and development. This is another commitment we have to improve standards continuously. This will serve our people well even as they serve our clients well. This is the only way business results can be driven," stated Newar.

For Q2 ending, the company reported a consolidated total income of Rs. 68.1 crores, down from Rs. 80.6 crores in the same period last year. Profit before tax stood at Rs. 2.2 crore, compared to Rs. 10.2 crore a year ago. The marketing services business typically sees higher client spending in the second half of the year due to the festival season and year-end push.

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