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How Hyperlocal Marketing Enables Comfort Tech Brands To Dive Deep In Tier 2 & Tier 3 Cities

As these cities continue to evolve and grow, the importance of targeted, localised marketing will only become more pronounced, making it a critical component of any brand’s strategy, says Salot

Recognising the immense economic potential in tier 2 and tier 3 cities, comfort tech brands are making significant inroads into these regions. In search of the same urban conveniences enjoyed by metro dwellers, people of smaller cities are increasingly turning to their growing disposable incomes and huge aspirations. In recent years, these cities have witnessed significant economic growth. According to a report by KPMG, these cities contribute nearly 45 per cent to India's GDP and are home to 70 per cent  of the country’s population. This economic dynamism, coupled with a growing middle class, makes these cities ripe for the introduction of high-quality comfort tech products. Brands that recognise and tap into this potential reap substantial benefits. 

Customising Marketing Approaches For Regional States 

“The true measure of a brand’s reach is not just its presence but its ability to resonate with the hearts of its audience.” Recognising that each regional market has distinct consumer behaviours and demographic characteristics is crucial for comfort tech brands. A one-size-fits-all marketing strategy would not suffice. Instead, companies adopt hyperlocal marketing trends that target individual states and their consumers by adjusting ad content, language, and product attributes to appeal to local audiences. This level of customisation ensures that the brand message is more relatable and impactful, thereby establishing a stronger connection with the consumers.  

Making Comfort Tech Accessible In Aspirational Cities 

The demand for comfort tech products is growing rapidly in tier II and tier III cities, led by a desire to enhance living standards. Comfort tech brands are making these products more accessible by utilising advanced logistics and distribution networks. By establishing local warehouses and collaborating with regional retailers, they ensure that urban comforts are brought to the doorstep of people in these aspirational cities. Furthermore, these brands are investing in educating consumers about the benefits of their products through localised campaigns. Whether it’s through in-store demonstrations or interactive online content, the focus is on making the urban comfort experience tangible and desirable. 

Leveraging Regional Celebrities And Media 

To create a deeper connection with consumers, comfort tech brands are increasingly turning to regional celebrities and local media. Celebrities who are well-loved in their respective states can significantly influence consumer behaviour. By associating with these figures, brands can enhance their credibility and appeal. Additionally, brands are utilising regional TV channels, local newspapers, and social media platforms to reach their target audience. This multi-channel approach creates a buzz and attracts attention from potential customers. 

Omnichannel Approach To Fulfill Consumer Demands 

An omnichannel approach is essential for comfort tech brands to meet the diverse needs of consumers in smaller cities. This involves integrating various sales and communication channels, both online and offline, to provide a seamless shopping experience. Consumers in these cities are increasingly tech-savvy and expect the convenience of online shopping combined with the assurance of physical stores. Brands are therefore setting up e-commerce platforms alongside brick-and-mortar stores. This dual presence not only expands their reach but also caters to different shopping preferences.  

Rapid Growth And Expansion In Smaller Cities 

The technique of targeting these cities has significantly benefited comfort tech brands, resulting in substantial growth and expansion. Brands have seen a marked increase in both the number of stores and overall sales within these regions. This rapid expansion highlights the untapped potential and effectiveness of hyperlocal marketing strategies. By tailoring their approach to local tastes and preferences, brands are successfully tapping into a previously underserved market. This targeted focus not only drives immediate sales but also builds long-term brand loyalty among consumers in these burgeoning urban centres, paving the way for sustained growth and profitability. 

Conclusion 

Hyperlocal marketing is proving to be a game-changer for comfort tech brands aiming to establish a strong presence in India’s tier 2 and tier 3 cities. By recognising the substantial economic potential of these regions, customising marketing approaches, leveraging regional influencers, adopting omnichannel strategies, and ensuring accessibility, these brands are successfully connecting with consumers and driving growth. As these cities continue to evolve and grow, the importance of targeted, localised marketing will only become more pronounced, making it a critical component of any brand’s strategy. 

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Priyanka Salot

Guest Author Co-founder, The Sleep Company

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