The beauty and cosmetics industry is growing, with cutting-edge technological innovations fundamentally giving the sector a makeover. With incredible emerging trends and beauty app development solutions, beauty technology is now improving the customers' experience with personalised products. Online technological advancements like artificial intelligence (AI), machine learning (ML), the internet of things (IoT), augmented reality (AR), and virtual reality (VR) are making it relatively easier for customers to choose the right kind of products for their skin. Virtual trials, created by major beauty juggernauts, allow online shoppers to virtually test make-up products. In addition to personalisation, shoppers now demand flawless experiences that entails simple payments as well as easy purchasing.
Beauty and Science: Transformation in Technology
Due to the constant launch of new beauty brands, the global beauty and cosmetics industry has grown quite competitive. AR and other disruptive technologies are altering how customers discover, experience, and connect with health and beauty products, from virtually testing makeup looks to evidence-based skin analysis. At Colorbar, we are constantly reinventing ourselves to provide our consumers with bespoke beauty services at our exclusive offline outlets. An AI chatbot is placed at the counter to help consumers make an informed purchase. The tool is utilised to forecast sales and accordingly stock our shelves with the right products. The AI sales tool helps us foresee consumer behaviour and adapt and innovate before time.
Technology is playing a part in the commerce of beauty products in addition to product creation. E-commerce sites are now being used by an increasing number of brands along with their existing sales strategy. This is because e-commerce platforms enable brands to reach a bigger audience and market their products to them. Additionally, shoppers find it easy and hassle-free as they may be looking for online platforms to purchase make-up from an international brand that is not readily available offline in their area.
Influencer Marketing and the Beauty Industry
Consumers want to see how the items function on actual individuals and what results they can anticipate, not aggressive and obtrusive traditional commercials that make grand promises. This is why influencer marketing in the beauty industry is so crucial. Social media users that have gained recognition by sharing their experiences and attracting a sizable audience are known as 'beauty influencers'. A significant increase in influencer culture on social media platforms like Facebook, Instagram, YouTube, and TikTok has contributed to this marketing strategy. They might publish tutorials, reviews, or make-up hauls and once they establish a following, they can use their knowledge and expertise to persuade others with similar interests.
Elevating Customer Experience
Many people are still not accustomed to buying cosmetics and personal care items online. It makes sense that consumers wouldn't want to purchase anything that might not suit them. Creating an improved and flawless digital experience that is akin to a real-life try-on is the key. Moreover, consumers today appreciate products that are made particularly to satisfy their unique demands. Customisable beauty appeals to the personality of the buyer and personalised beauty concepts often result in marketing that highlights one's individuality.
Diversifying marketing in the beauty industry
Diversity, equity and inclusion are crucial issues for brands to address, according to 76 per cent of Gen Xers. It is time for the beauty industry to catch up to the many industries where diversity is swiftly taking over as the new norm, like the fashion and modelling industry. Everybody should have access to products that allow them to feel good about themselves. Investing in a diverse product line is one of the first things beauty brands can do. Brands are increasingly emphasising greater diversity in terms of gender, colour, body type, culture, and lifestyle in their marketing initiatives along with updating their visual representation.
The beauty industry is undergoing tremendous change and growth. Customers no longer seek products meant for the masstige and are constantly eyeing innovation, personalisation and change. With the rapid advancements in the industry aided by digital and technological solutions, the beauty industry is poised to flourish and conquer new territories.