Author
Head of Sales, Marketing, Strategy and M&A , Otis India
Data shows that the travel from a distribution center in the city to the doorstep of the customer costs up to 50 per cent of the total supply cost. Thus, soon the ecommerce site would charge for the instant deliveries
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Free delivery is an illusion, and we are falling for it, the problem is that someone is paying for it and sooner or later it will be the customer who will pay for it
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