Author
Nikhil Bharadwaj is the Head of Corporate Communications at Bajaj Allianz General Insurance
At the end of the day, inclusivity is about connection. It is about making sure every single person—no matter where they are—feels like they are part of the conversation and insurance is all about conversations
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It's essential to know that a large crisis, if not well handled on the PR front can bring down a brand, no matter how big or reputed it might be, writes Nikhil Bharadwaj
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